Refund and Return Policy

At Organico, your satisfaction is our top priority. If for any reason you are not completely satisfied with your purchase, we offer a hassle-free refund and return policy to ensure your peace of mind.

Refund Policy:

We understand that circumstances may arise where you need to return a product. Therefore, we offer a refund within 7 days of delivery, provided the following conditions are met:

1. The item must be in its original condition, unopened, and sealed.
2. The request for a refund must be made within 7 days of delivery.
3. Proof of purchase, such as the order number or receipt, is required.

Once we receive the returned item and verify its condition, we will initiate the refund process. Please note that it may take some time for the refunded amount to reflect in your account, depending on your payment method and financial institution.

Return Policy:

If you wish to return an item for a refund, please follow these steps:

1. Contact our customer service team within 7 days of delivery to initiate the return process.
2. Pack the item securely in its original packaging, ensuring it is sealed and undamaged.
3. Include any accessories, manuals, or promotional materials that were included with the item.
4. Ship the package back to us using a trackable shipping method.

Please note the following:

• Shipping costs for returning the item are the responsibility of the customer, unless the return is due to an error on our part.
• We recommend using a trackable shipping method to ensure the safe return of the item.
• Once the returned item is received and inspected, we will process the refund as per our refund policy.

Contact Us:

If you have any questions or concerns about our refund and return policy, please don’t hesitate to contact our customer service team. We’re here to assist you every step of the way.

Thank you for choosing Organico. We appreciate your trust in our products and services.